Top 5 Best Practices When Storing with a Third-Party Cold Storage Provider

Whether you’re a pharmaceutical or biotech company with highly regulated cold storage requirements for medications and vaccines, or you’re managing fresh harvests, processed foods or perishable goods which need refrigeration during distribution, you need a cold storage partner who understands the unique needs of your business.

After all, your main goal is to ensure the safety, efficiency and traceability of your goods. When partnering with a third-party cold storage provider, making certain all your T’s are crossed and I’s are dotted is imperative.

That's why we've compiled a list of five best practices you can implement to streamline operations and avoid potential issues.

Read on.

1. Selecting a cold storage facility provider

Choosing a third-party cold storage provider begins with evaluating the facility's location and design. Consider these factors:

  1. Choose a geographical area to store with efficient transportation lanes as this reduces transit times and cost.
  2. Find the building design that supports your supply chain needs most efficiently (bulk vs. distribution design)

Making the right choice ensures your goods are stored in an optimal environment and reach their destination efficiently.

2. Prioritizing accurate data and rate-setting

Accurate data is key in cold storage coordination. A third-party cold storage partnership works best when the provider understands the services your business requires and its potential challenges. Inaccurate data creates unforeseen rate adjustments, so be sure to provide your cold storage partner with a detailed program profile.

In other words, good data translates into smoother operations and transparent costs.

3. Defining release and recall methods

Before setting up an account with a cold storage provider, it is important to establish clear release and recall procedures to prevent issues like unnecessary lot recalls, which can drive up costs and delay timelines. Third-party cold storage only notes the information of received goods that are required based on your program profile. If the data isn’t recorded upfront, then your cold storage partner will be unaware of the data you are releasing or using to put on hold. Make sure to articulate how a product is released (i.e., pallet ID, lot number, or item number) and develop a robust process to address recalls efficiently.

Clear communication prevents confusion and additional expenses during operations.

4. Standardizing pallet labeling and inventory traceability

RF scannable pallet labels are a powerful tool when working with third-party cold storage companies. RF scannable labels ideally include item numbers, quantity on the pallet and production date in the scannable data. This eliminates most human errors in copying and transposing that data into the warehouse WMS. It also saves time on the receiving dock, which reflects a more efficient handling charge rate.

When RF labels are unavailable, pallet placards are the next best option and can provide essential data in a format that's easy to locate, saving time and improving accuracy.

5. Reconciling discrepancies and optimizing processes

Stay proactive with inbound and outbound shipments to maintain inventory accuracy:

  • Daily reconciliation: Review shipment reports within 24 hours to catch discrepancies early. Delayed reviews lead to compounding errors and headaches.
  • 24-hour cure periods: Allow cold storage providers sufficient time to stage shipments effectively. This practice improves accuracy, reduces handling times, and minimizes driver detention.
  • Utilize technology: Employ Electronic Data Interchange (EDI) to automate data sharing between manufacturers, cold storage providers and customers, reducing errors and standardizing processes.

EDI is a powerful, industry-wide tool designed for electronic data transfer between manufacturers and their customers with a cold storage provider acting as an intermediary to receive and transmit data for inbound shipments, inventory adjustments and outbound orders. If a manufacturer is not EDI-ready, (several companies can help evaluate these capabilities) the next best option is to implement a Standard Operating Procedure (SOP) for daily reconciliation of inbound and outbound loads to identify any discrepancies.

The difference lies in the details

Managing cold storage for multiple clients presents unique challenges for third-party facilities. Unlike manufacturers who store only their own products, third-party providers must handle a wide range of labels, data formats and inventory from various manufacturers. To address this complexity, pallet placards and RF-scannable labels have become essential. Moreover, third-party cold storage providers often assign unique pallet IDs to each load, ensuring accurate tracking and preventing data mix-ups. By implementing these practices, third-party facilities can streamline operations, reduce errors and ensure the needs of each client are met.

Trust family-owned Interstate Cold Storage to take great pride in providing third-party cold storage solutions for your business. Contact us today to get started!

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